1. Company Information
Fofolebo
200 W. 34th Ave., #977
Anchorage, AK 99503
United States
2. Categories of Information We Collect
We collect the following categories of information:
A. Identifiers
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- IP address
B. Account Information
- Username
- Login credentials
C. Sensitive Personal Information
- Height
- Weight
- Age
- Health conditions
- Dietary restrictions
- Personalization profile inputs
D. Commercial Information
- Subscription details
- Order history
- Payment history
E. Device & Usage Information
- Browser type
- Device identifiers
- Cookies
- Pixel data
- Analytics data
F. Children’s Information
If a parent creates an account for a child under 13, we collect information necessary to personalize meals for that child.
3. How We Use Information
We use information to:
- Personalize meal plans
- Process orders
- Manage subscriptions
- Provide customer support
- Improve Services
- Conduct analytics
- Send marketing communications
- Detect fraud
- Comply with legal obligations
4. Health Information Disclosure
We collect health-related data solely to personalize meals.
Fofolebo:
- Is not a medical provider
- Is not a HIPAA-covered entity
- Does not provide medical diagnosis or treatment
Health data is provided voluntarily and used exclusively for personalization and service delivery.
5. Children Under 13 (COPPA)
We permit accounts for children under 13 only with verified parental consent.
Parents may:
- Review their child’s information
- Request deletion
- Withdraw consent
We do not knowingly allow children under 13 to create independent accounts.
We do not use children’s information for behavioral advertising.
6. Sharing of Information
We may share information with:
Service Providers
- Payment processors
- Delivery providers
- Cloud hosting providers
- Analytics providers (Google Analytics)
- Advertising platforms (Meta, Google)
- Email/SMS providers (e.g., Klaviyo)
Legal Requirements
- When required by law
- To respond to legal process
- To protect rights and safety
We do not sell personal information.
7. Advertising & Tracking
We use:
- Google Analytics
- Meta Pixel
- Advertising cookies
- Email marketing platforms
- SMS marketing platforms
These tools may collect:
- IP address
- Device data
- Browsing behavior
You may opt out through:
- Browser settings
- Device privacy settings
- Platform opt-outs
8. California Privacy Rights (CPRA)
California residents have the right to:
- Know what personal information we collect
- Request deletion
- Correct inaccurate data
- Limit use of sensitive personal information
- Opt out of sharing for cross-context behavioral advertising
We do not discriminate against users exercising privacy rights.
9. Data Retention
We retain information only as long as necessary for:
- Service delivery
- Legal compliance
- Legitimate business purposes
Children’s data is retained only while the account remains active or as required by law.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards.
However, no method of transmission is 100% secure.
11. Data Transfers
All data is processed in the United States.
By using the Services, you consent to data transfer within the United States.
12. SMS & Email Marketing
If you opt into marketing:
- You consent to receive recurring communications
- Message and data rates may apply
- You may opt out at any time
SMS consent is not a condition of purchase.
13. Third-Party Links
We are not responsible for third-party websites or services.
14. Changes to This Policy
We may update this Privacy Policy at any time.
Continued use constitutes acceptance.
